SCF Arizona > FAQs > Claim FAQs > Injured Worker FAQs

Injured Worker Questions

This section contains answers to injured workers' frequently asked questions about SCF Arizona and workers’ compensation insurance claims.

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Do you have a question not answered here? Call your claims adjuster.

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When will I get my first check?

When I am off work, how often do I get my check?


When I am on light duty, how often do I get my check?


How much will my check be?


What do I do if my doctor sends me a bill for my treatment?


What do I do if I move?


Where should I go to get my X-rays done?

If I disagree with a decision my claims adjuster makes, what do I do?

Q. When will I get my first check?
A.
Your check will be issued within 21 days of reporting if the injury is reported promptly to the Industrial Commission of Arizona by the physician and your employer.
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Q. When I am off work, how often do I get my check?
A.
Temporary Total Indemnity is payable every 14 days.
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Q. When I am on light duty, how often do I get my check?
A.
Temporary Partial Indemnity is payable every 30 days upon receipt of the completed Monthly Status Report sent to you by your claims adjuster.
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Q. How much will my check be?
A.
Indemnity payments are based on 66 2/3 percent of your Average Monthly Wage. As of Jan. 1, 2008, the statutory maximum is $3,000 per month. On Jan. 1, 2009, the maximum will be $3,600. Thereafter it will be adjusted annually to reflect increases in Arizona’s average annual wage, not to increase more than 5 percent per year.
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Q. What do I do if my doctor sends me a bill for my treatment?
A.
Write your claim number on the bill and forward it to your claims adjuster.
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Q. What do I do if I move?
A.
Contact your claims adjuster by phone to receive a change of address form to complete, sign and return.
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Q. Where should I go to get my X-rays done?
A.
Your treating physician will refer you.
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Q. If I disagree with a decision my claims adjuster makes, what do I do?
A.
Contact the Industrial Commission of Arizona for instructions on protesting a decision made by the carrier.
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