What happens if there is an accident in my workplace?
How soon should I report an injury?
How do I file a First Report of Injury form?
How long do I have to submit the Form 101?
Who can I call if I need claim information?
Can I view my claim online?
How will a worker's injury affect my premium?
What can I do if I suspect fraud with a workers' compensation claim?

Q. What happens if there is an accident in my workplace?
A. Call 602.631.2300 or click here for a Form 101. The Form 101, once completed can be e-mailed as an attachment or faxed to SCF Arizona to initiate the claim setup. Soon, policyholders will be able to file this report through our website for faster service. SCF recognizes that providers who specialize in treating workers’ compensation injuries help all parties in the process, so we encourage policyholders to work with our Preferred Conection Network. All studies have shown that the sooner injured workers can get back on the job, the better their recovery process.
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Q. How soon should I report an injury?
A. A fatality must be reported by telephone within eight hours to the Arizona Division of Occupational Safety and Health (ADOSH) at 602.542.5795, and within 24 hours to SCF Arizona.
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Q. How do I file a First Report of Injury form?
A. Call 602.631.2300 or click here for a Form 101. The Form 101, once completed can be e-mailed as an attachment or faxed to SCF Arizona to initiate the claim setup.
Currently the Form 101 may be filed one of three ways:
• Via e-mail: Download the form, fill it out and send it as an e-mail attachment to SCF101@scfaz.com
• Fax: Download the form and fax it to 602.631.2888 or 800.356.4867
• Mail: Send the original to:
Industrial Commission of Arizona
P.O. Box 19070
Phoenix, AZ 85005-9070
and a copy of the form to:
SCF Arizona
P.O. BOX 33069
Phoenix, AZ 85067-3069
Retain a copy for your records. Soon, policyholders will be able to file this report through our website for faster service.
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Q. How long do I have to submit the Form 101?
A. SCF Arizona recommends filing the report within 24 hours. To avoid delays that could lead to increased costs, this report should be filled out accurately and completely. The form is to be completed by the employer, not the employee. Filling out this form does not admit liability for the alleged injury.
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Q. Who can I call if I need claim information?
A. If you have a question about an injured worker’s claim, Claims Specialists in our Customer Contact Center can answer your questions. Just dial 602.631.2300 or 800.231.1363 between 7:30 a.m. and 5 p.m., Monday through Friday. Spanish-speaking agents are available at 602.631.2302.
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Q. Can I view my claims online?
A. Yes, just log-in and also see our Online Claims FAQs if you have questions.
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Q. How will a worker's injury affect my premium?
A. Your safety record can affect your future premiums. Take advantage of the safety assistance offered through SCF by working with a loss control specialist to develop a safety plan.
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Q. What can I do if I suspect fraud with a workers' compensation claim?
A. Fraud hurts everyone – when employers incorrectly report the job classifications of their employees, all policyholders end up bearing the cost of that employer’s injuries. If you suspect an employer or another employee is acting fraudulently, call SCF’s fraud hotline at 800.526.5226.
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